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Your Guide to

Home Ownership

Alicia Hollinger presents to Mike & Bailey Yaw

Knowledge, Experience, Professionalism

Dear

Mike & Bailey Yaw


Buying a home is a rewarding adventure and we're so happy to have the opportunity to bring your real estate dreams to life! In doing so, we aim to instill knowledge and confidence in all our buyers while helping them successfully navigate through every step of the process.

In the following presentation, you’ll be provided an outline of everything you need to know from consultation to handing over the keys. Our mission is to deliver world-class customer service and a winning experience.
Sincerely,

Alicia Hollinger

- you're in great hands -

Meet

Alicia Hollinger

As a life long resident of Idaho, I understand how captivating our state can be. Over the years, the Treasure Valley and Idaho as a whole have experienced many changes and substantial growth. While our landscape has changed, our incredible community has flourished and I am proud to be a part of that community and family. I look forward to helping you navigate the search for your next home, or helping you find a new family for your current one. Please let me know how I can help you and I look forward to doing so.
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Proven Track Record

Service

Provide great customer service by building bonds with clients that lead tolong-term relationships where we truly care about their needs.

Knowledge

By pursuing excellence in our expertise as agents we can better service our clients and lead them to home ownership in a smooth and easy process.

Integrity

Be ethical in all you do and communicate with honesty while paying attention to the details of each and every client, agent, and transaction.

Processes

1

Consultation

We’ll sit down together and help you determine your needs wants and goals while offering my personal industry expertise and strategies for bringing your vision to life.
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2

Pre-Approval

Getting pre-approved will help you know exactly what you can afford so you can confidently focus on the right homes. Plus, it shows sellers you’re serious, giving you an edge when making an offer.
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3

Property tours

After you have reviewed and selected which homes you want to tour, we get to go shopping! This is where you can start figuring out what you really want in your new home.
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4

Write offer

Once we find the home of your dreams, we'll submit an official offer - including but not limited to sale price, inspection contingencies, and closing costs. The seller then has time to accept, reject, or counter your offer.
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5

Under Contract or Escrow

With your offer accepted, we enter a 30-day Escrow period. This involves a neutral third party company that holds funds while conducting a thorough underwriting process to ensure all aspects of the contract are upheld properly
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6

Appraisal

The appraisal is ordered by your lender to protect their investment. They have their own checklist of things they look at for the final approval to move forward. The appraiser can demand repairs completed by the seller before they will give their approval.
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7

Inspections

Now that you've found your home we need to order the inspection. The inspection will let you know what repairs are needed, some are minor and some may be safety issues. Don't worry, you are still protected.
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8

Closing

Congratulations! You now own a home and can get moved in. It's time to celebrate and have your housewarming and show off your home. We will be standing by to answer any questions you may have about home-ownership and have a list of contractors if the need arises.
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Exceptional reviews that reflect a pattern of excellence with my past clients.

Raving Reviews

Alicia is absolutely amazing to work with in the search for a new home. We had not been involved in a home purchase for 30 years so we were naturally worried about entering the whole new world of real estate. Alicia welcomed us with open arms and immediately put us at ease. She patiently and willingly worked with our schedule throughout a long process. As out-of-state buyers we intermittently took trips to the Boise area and Alicia was able to meet with us each time. She introduced us to various areas and asked the important questions that allowed us to narrow our search more specifically. As a result Alicia grew to know us well enough to pinpoint the property that felt just right. She was straightforward during negotiations, giving us a good idea of what to expect in the back and forth. She consistently communicated and promptly responded to both phone calls and texts. Battling a tight deadline during the escrow process, she put in extra time at night and on weekends to help us close right before Thanksgiving. As we reached an agreement Alicia was genuinely excited for us and happily handed over the keys to our new home!
1 1/2 years ago Alicia decided she would represent me as a buyer. I gave her strict financial limits which in this market we both knew was a challenge. I lost count of how many homes we toured, over this period and while some matched my limits, they weren't workable for me. Alicia always was current on market and locations, as well as interest rates and forecasting for both. She always had a positive attitude and always stated we'd just keep looking. She also had terrific Mortgage Company references and I she checked on me frequently thru the entire process and after my move in. I value Alicia most for her professionalism, knowledge and attitude. If you use her, you will not be sorry!
Working with Alicia to buy our home was an absolute dream. We had heard this would be a really stressful process but that wasn’t our experience at all. Alicia made it a really painless experience and we had a lot of fun.She was also very knowledgeable on the process and the areas we were looking in. She always gave her honest opinion about what we were looking at and helped us consider factors we never would have thought of on our own. I really felt like she was trying to help us find the perfect home for us and never pushed us to put an offer down just to make a quick sale.In addition she was always easy to get ahold of and quick to respond. She was available to us almost all of the time we needed her and if she couldn’t be she made arrangements for another agent at her brokerage to show us a property. I know she spend a lot of time working for us on negotiations and was always upfront and clear on the numbers and what to expect. When we found our home she really went the extra mile to make the deal work.I feel so fortunate to have gotten to work with Alicia through this process. And while I’m so excited for our new home I’m a little sad the process is over.
Our land or home search took place over the winter months from another state. Alicia was accommodating throughout our restrictive travel schedule and very helpful in seeking answers to all questions. We utilized her knowledge of the existing market and local area, which was essential when looking for an acceptable place within a limited supply in an extensive area. Ultimately, she also directed us to other professionals who have and will continue to assist us with areas of need on the property we purchased. We recommend Alicia highly!
Alicia's expertise in the Nampa/Caldwell market was evident from our first meeting with her. Her communication was very effective with not only us, but also with the builder, lender, and title company. Her efficiency was remarkable and she did an amazing job at coordinating the viewing of each home. She was able to accommodate our schedules, was very organized and communicative with us throughout the entire process and swiftly addressed all our questions and concerns with buying our new home. We would recommend her to anyone looking to purchase a new home, and we would love to work with her again if we ever decided to purchase another home.
Alicia was instrumental in helping me find my home in idaho. I had been looking for about a year and kept coming up short on finding what I wanted. After we connected, she really put time and effort into finding me the home in the area and the exact type of neighborhood I wanted- NO HOA! Also, she was able to help connect me with a great local lender that really helped with the best loan for me. Alicia went above and beyond for me and her experience and knowledge of the local market made all the difference.
Alicia made my recent home purchase the smoothest, quickest and most painless of the 4 home purchases I’ve made. Her knowledge of the real estate industry and local market conditions combined with her eye for detail and responsiveness to all parties involved in the process are outstanding. Alicia’s dedication to serving her clients goes above and beyond that of all other real estate agents I’ve worked with. Because of her professionalism, commitment to excellence and customer service, my home purchase was completed in 18 days.
Alicia is the greatest! She listened to all of my "must haves" and showed me homes that were what I wanted to see. There was no time to waste, as we were relocating from Wyoming, and she knew the time crunch we were on, and she made the process run smoothly, without a hitch. I'm so thankful for Alicia, she did our final walk thru of our home and made note of anything needing touch ups. She was with us at every turn, communicated perfectly.
Alicia was very knowledgeable about the area that we were interested in, and it was easy to work with her. She listened to our wants and easily informed us about neighborhoods that could work for us. The follow through during the purchase of our home was comfortable and easy because of her communications. Alicia was always prompt about returning our questions we had about the process. We would recommend using Alicia.

Loyalty

This custom presentation that I’ve shared with you is an example of the care and effort I put into each client. I recognize that this purchase is one of the largest financial transactions of your life and it deserves careful consideration and wise planning. In light of this, I feel strongly that mutual respect and understanding are key components of me helping you accomplish your real estate goals.

Reviewing each others roles and responsibilities as we embark on the next steps of your home-buying journey is how we can decide if we are ready to be loyal to one another.
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Starting August 17th, 2024

It is required to complete and sign a written agreement before showing a home. This applies to buyers requiring the services of any licensed agent in the U.S. to visit a property.
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By Signing the Agreement to Partner with an Agent

Our agent is dedicated to you and committed to finding a home that meets your needs.
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With a proven track record

We have the knowledge and experience to be the BEST asset in your real estate endeavors.

Signing a Buyers Broker Agreement or BBA

  • This is an agreement to engage with a professional real estate agent to consult, show homes, negotiate contracts, and advocate.
  • It will establish the length of the agreement
  • It shows the agent/broker's services and responsibilities
  • It explains the agreement's exclusivity between Broker and client, what fees are owed for services rendered, and how to terminate the agreement. It mentions additional fees if the buyer signs with more than one agent.
  • It provides a clear explanation of the various ways an agent can be compensated for their services to the Buyer.
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105 More Ways

Agents Who Are Realtors ® Are Worth Every Penny Of Their Compensation.

Here’s a look at all the things – big and small – that a REALTOR ® may do to help clients when buying a home.

Counseling Session Activities

  • Prepare the buyer for executing a buyer representation agreement
  • Explain agency relationships to the buyer and get state required legal consent to represent, if needed
  • Inform the buyer of working relationship based on state law, the REALTORS® Code of Ethics, and the broker’s business policies

Building a Relationship

  • Learn the buyer’s wants and non-negotiable needs
  • Understand the buyer’s budget and what will be needed financially
  • Help the buyer understand what property their chosen budget will buy
  • Consider having the buyer fill out a homebuyer’s checklist
  • Assist the buyer in examining how much they can afford to spend
  • Provide quality lender resources
  • Partner with the buyer to locate suitable properties for consideration
  • Match the buyer’s needs with available property
  • Constantly re-evaluate buyer’s needs and refocus property showings to fit those needs
  • After ensuring the buyer understands what is done for them, how it is done,and the benefit to them, obtain signatures on the buyer representation agreement
  • Explain how compensation is paid, who pays it, and what the buyer’s options are for paying it

Educating the Buyer

  • Communicate the working relationship based on state law, the REALTORS® Code of Ethics, and the broker’s business policies
  • Explain Federal and State Fair Housing laws
  • Explain what to look for in applicable property disclosures
  • Reassure the buyer that their personal information will remain confidential
  • Inform the buyer that you will always disclose all known material defects
  • In accordance with state law, provide information on checking the sex-offender registry and crime statistics for the neighborhood
  • Discuss available resources that the buyer can check to learn more about prospective neighborhoods
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REALTORS® are members of the National Association of REALTORS®

Preparing the Buyer

  • Explain the timeline for house hunting, mortgage approval, and closing
  • Explain the local market and how it impacts the buyer
  • Show statistics on what percentage of list price sellers in the area are currentlyreceiving
  • Inform the buyer on what home features are popular
  • Identify current average days on market
  • Share the dangers of using the price per square foot to figure home values
  • Explain the concept of absorption rate and how it impacts the buying process
  • Indicate current listing months of market inventory
  • Share estimated potential out-of-pocket costs to complete the transaction
  • Assist the buyer in analyzing the loan estimates
  • Qualify the buyer for financial ability to purchase
  • Help the buyer account for the complete costs of homeownership
  • Prepare lender for listing agent calls
  • Assist in comparing different financing options
  • Help the buyer select for viewing only those homes that fit their needs
  • Proceed in showing homes that fit the buyer’s must-haves
  • Caution the buyer on posting information to social media
  • Review the sample sales contract so the buyer is prepared when it comes time to make an offer

Showing Properties

  • Schedule showings and provide access to all listed properties as soon as they become available in their local MLS broker marketplaces
  • Educate the buyer on the immediacy of new listings appearing in their local MLS broker marketplaces and the lag time for them to appear on some websites
  • Collaborate with the buyer on properties they may have learned about through their sphere contacts
  • Research and assist on all unlisted properties the buyer wishes to see
  • Preview properties prior to showing if needed
  • Network with other agents to source properties not yet in their local MLS broker marketplaces
  • Contact homeowners in focus areas to see if they are considering selling
  • Set up an automated email alert system through their local MLS broker marketplaces that immediately notifies the buyer of properties that fit discussed requirements
  • Arrange a tour of areas, schools, and key points of interest
  • Provide resources containing neighborhood information on municipal services,schools, etc.
  • Inform the buyer of negative aspects like nearby venues or operations that may result in issues that could impact value
  • Collect and share any other vital information on available homes, remembering to follow all fair housing laws at all times
  • Check applicable zoning and building restrictions
  • Help the buyer decipher public property and tax information
  • Collect and share pertinent data on values, taxes, utility costs, etc.
  • Compare each property shown to the buyer’s wants and needs list and remind them of what they were looking for
  • Help the buyer narrow the search until the buyer identifies top choices

Negotiating Offers

  • Assist the buyer in getting the best property at the best price
  • Suggest that the buyer learn more about the neighborhood prior to makingan offer
  • Prepare a comparative market analysis (CMA) in advance of making an offer
  • Prepare the buyer to have the most attractive offer in the current marketplace
  • Explain common contract contingencies and include approved protective clauses in the purchase offer
  • Ensure that the buyer receives and understands all state and federally-required disclosure forms
  • Prioritize contract negotiation goals with the buyer
  • Help create a negotiating strategy
  • Use strategies such as an escalation clause to maintain a competitive offer
  • Prepare the buyer for a multiple offer situation and develop negotiation strategies
  • Write an offer that has a reasonable chance of being accepted
  • Recommend optional contingencies and explain the pros and cons of using them
  • Provide information on purchasing incentives that may be available
  • Discuss financing alternatives
  • Negotiate the buyer’s offers to arrive at the best price and terms
  • Utilize hyperlocal expertise and strong communication skills to assist the buyer in being the successful offer

Advocating for the Buyer and Facilitating the Close (Part 1/2)

  • Advocate for the buyer throughout the entire process
  • Encourage the buyer to fully investigate their options in terms of a home inspector, title company, appraiser, mortgage lender, and other services
  • Present a list of the types of required and optional inspections such as environmental, roofing, and mold
  • Review and discuss home inspection concerns
  • Negotiate repair requests from home inspection
  • Guide the buyer on meeting all contract deadlines
  • Assist in coordinating communications
  • Advise the buyer to review the settlement statement
  • Inform clients that they need to transfer utilities to the new residence
  • Schedule final walkthrough
  • Accompany the buyer on the walkthrough
  • Assist the buyer in questioning the appraisal report if it affects the financing
  • Confirm clear-to-close with the lender
  • Ensure all parties have all forms and information needed to close the sale
  • Remind the buyer of the location where the closing will be held
  • Confirm the closing date and time, and notify parties if there are changes
  • Gather all required forms and documents for closing
  • Explain flood insurance to the buyer
  • Explain title insurance to the buyer and refer to qualified insurance broker
  • Order any surveys needed

Advocating for the Buyer and Facilitating the Close (Part 2/2)

  • Order the appraisal
  • Order the title search
  • Confirm the status of the loan funding
  • Check addendums and alterations for agreed terms
  • Review the buyer’s closing statement to ensure accuracy
  • Explain wire fraud risks and remind clients to verify all wiring instructions before transferring funds
  • Double-check all tax, homeowners’ association dues, utility, and applicable prorations, if relevant
  • Request final closing figures from the closing agent (often an attorney ortitle company)
  • Receive and carefully review closing figures to ensure accuracy
  • Receive and carefully review title insurance commitment with the buyer
  • Advise the buyer to re-key their locks and to consider a one-time cleaning service or landscaping before moving day
  • Review documents with the closing agent (attorney)
  • Support the buyer in any final closing activities
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Actual services provided will depend on the needs of the buyer and the transaction –not all 105 things will need to be done in every transaction.

Featured content from the Center for REALTOR® Development’s Accredited Buyer’s Representative (ABR®) Designation Course. Visit crd.realtor to learn more.

Let's Chat.

I'm sure you have questions and thoughts about the real estate process. I'd love to talk with you about what you've read here and help you on the path to buying your new home.

I look forward to working with you.
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Thank you!

In everything we do, we are driven to help others, because behind every transaction there is a vision, a goal, a dream waiting to come to life. In doing so, we bring our expertise, our instincts from years of experience, and our complete dedication to you.

This is only the beginning of an exciting journey to a bright and shining new future. And it's only the beginning of our commitment to servicing your every real estate need. Thank you for the opportunity to help you find your perfect home!
We'll be right there with you, every step of the way.